At Spaces & Places, accessible from our website, protecting the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information collected and recorded by Spaces & Places, and how we use it to provide premium interior design, architectural planning, and fit-out services.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, request consultations, or communicate with our systems. This includes:

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand website usability and services.
• Understand and analyze how you navigate our pages.
• Develop new design packages, services, and website features.
• Communicate with you (either directly or through our automated AI calling system and WhatsApp integration) to provide consultation updates and project proposals.
• Send you relevant updates and marketing information, where permitted.
• Detect and prevent spam or unauthorized interactions.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal data. All consultation details and communication logs are stored on secure servers. Only authorized administrative staff and design coordinators have access to this information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

4. Third-Party Integrations

Spaces & Places integrates third-party services to enhance customer interactions. These third parties have their own privacy policies governing how they handle your data:

• WhatsApp Business: Used for direct client communication and customer support.
• AI Voice Calling Services: Used to manage automated introductory calls and qualify incoming service requests.
• Google Analytics: Used to track website traffic patterns and user behavior.

5. Cookies and Tracking Technologies

Spaces & Places uses standard 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to request copies of your personal data held by us.
• The right to request that we correct any information you believe is inaccurate.
• The right to request that we erase your personal data (under certain conditions).
• The right to object to or opt-out of marketing communications, WhatsApp messaging, or AI agent automated phone calls.

To exercise any of these rights, please contact us immediately through our official channels.